Urgent recommendations for tacking the immediate issues facing procurement and provision of language services for the public sector

This paper sets out urgent recommendations for tackling immediate challenges around procurement and provision of language services for the UK’s public sector.

Produced by a Public Sector Working Group consisting of leading language services, interpreting and translation associations and organisations, the paper outlines challenges and proposes solutions for resolving pressing issues in a dynamic, continuously changing landscape where public sector commissioning and buying organisations, language service companies, and freelance interpreters and translators, form an interdependent ecosystem where each stakeholder plays a crucial role in the sustainable development of the supply chain.

The paper proposes 10 key, urgent improvements to be implemented at procurement, framework, and contractual levels, and makes the case for building a pathway towards longer-term development.